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Combimate

Warranty Registration

Thank you for choosing Combimate and Combiphos.

Combimate Registration for 3 year’s warranty

Your Combimate has been manufactured under the ISO9001:2008 quality assurance scheme and is a WRAS approved product that’s covered by a 3-year manufacturer’s warranty ** against defective materials and workmanship (this excludes soldering flux damage or over-tightening of fittings).

To qualify for this 3 year's warranty, simply complete and submit the Combimate registration form below or by emailing sales@combimate.co.uk or by completing and returning the Guarantee card in the product box.

Sign up to the Combiphos Reminder Service – To ensure your Combimate remains as effective year on year, you need to replace the Combiphos annually.  

We offer an annual Combiphos reminder service to our Combimate customers. By signing up to the Combiphos reminder service (see section below) you will receive a reminder (either by post or email) on the anniversary of your Combimate’s installation. The reminder will also provide a web link should you wish to purchase a new bag of Combiphos direct from the Combimate webshop.

Register your Warranty online

To register your Combimate, first please sign in or create an account. Once you've done that you can register your Combimate within our account area.

Lifetime Guarantee

We also offer a Lifetime Scale Prevention Guarantee.

Lifetime Scale Prevention Guarantee – If your Combimate is installed with a new boiler** and the Combiphos is replaced annually, Cistermiser guarantees that Combimate will prevent the build-up of limescale deposits within the hot water system when fitted to a new heat exchanger, combination boiler or thermal store.

We shall contribute up to £500 (incl. VAT) towards the repair, descale or replacement of any hot water heat exchanger within a combination boiler or thermal store that is protected by a Combimate**.


Applying for the Lifetime Scale Prevention Guarantee:
At the time of your new Combimate registration (online or post), you will need to (1) provide a copy of your new boiler, heat exchanger or thermal store invoice and (2) maintain your warranty by ensuring your Combimate remains as effective year on year by replacing the Combiphos annually and registering the renewal each time either online or by post (label proof).

This can be done here on this website or by emailing sales@combimate.co.uk or by completing and returning the Guarantee card/sticker which comes with the product and relevant documents.

 

** when installed and maintained in accordance with manufacturer’s instructions.

 

Register for the Lifetime Scale Prevention Guarantee

To register for the lifetime scale prevention guarantee, first please sign in or create an account. Once you've done that register your Combimate within our account area and also sign up to the Combiphos reminder service.

** when installed and maintained in accordance with manufacturer’s instructions.

Don't forget to
register your Combiphos

Register your Combiphos online and
signup to our reminder service.

£29.40Inc VAT
Combiphos
Combiphos refills

To maintain your Combimate’s effectiveness, we recommend Combiphos is replaced annually.

PLEASE NOTE THAT WE ONLY ACCEPT ORDERS FOR DELIVERY WITHIN THE UK THROUGH OUR ONLINE SHOP.

Buy Online
Don't forget to
register your Combiphos

Register your Combiphos online and
signup to our reminder service.