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Thank you for choosing Combimate and Combiphos.
Your Combimate has been manufactured under the ISO9001:2008 quality assurance scheme and is a WRAS approved product that’s covered by a 3-year manufacturer’s warranty** against defective materials and workmanship.
In order for your unit to be covered by the 3 year warranty it must be registered with us, this can be done here on this website or by emailing firstname.lastname@example.org or by completing and returning the Guarantee card in the product box.
Register your Warranty online
We also offer a Lifetime Scale Prevention Guarantee.
Cistermiser Ltd, will guarantee that the Combimate will prevent the build-up of limescale deposits within the hot water system when fitted to a new heat exchanger, combination boiler or thermal store**. We shall contribute up to £500(incl VAT) towards the repair, descale or replacement of any hot water heat exchanger within a combination boiler or thermal store that is protected by a Combimate.
In order to be covered by the Lifetime Scale Prevention Guarantee you need to register your Combimate with us and ensure you replace the Combiphos within the Combimate annually and register those replacements with us. This can be done here on this website or by emailing email@example.com or by completing and returning the Guarantee card/sticker which comes with the product.