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Terms of sale

Please note that we only accept orders for delivery within the UK through our online shop. 

Purchasing

Making a purchase could not be easier. Just browse our shop, and click on any items that you wish to buy and put them in the shopping cart. After you have finished your selection, click on "checkout" and you will be asked a few details that we will need to satisfy the order. We accept Visa, Maestro and Mastercard. Payment is taken in full at time of ordering through our secure payment system. Please note: should any items be out of stock or be discontinued you will be notified before you get to the checkout.

Shipping & Handling

Deliveries will be normally via Royal Mail or for larger items by courier and will be charged at £3.00 only for all goods if you choose standard delivery. Orders within the UK will be shipped within 3-5 working days.

If you choose next working day delivery option, you will be charged £10.00 for all goods on next working day delivery. This option is only available on certain items and only on orders placed by 12pm.

If you have selected items in your basket for both next day and standard delivery, you will be charged £3.00 for the standard delivery and £10.00 for the next day delivery, so you will be charged £13.00 in total to cover the 2 deliveries.

Back orders

If your item is not in stock, please call us on +44(0) 118 969 1611 and we will be able to give you availability information.

VAT Charges

The current applicable rate of 20% VAT is charged on the price of goods and P&P. Our VAT number is GB 834 8421 21.

Credit Card Security

All transactions on the Combimate website are securely handled via Paypal. In addition to this all your details are encrypted by 256 bit SSL encryption. We do not store or hold your credit card details.

Availability

All goods offered are subject to availability and Cistermiser Limited reserves the right to withdraw any item without notice. Occasionally we will sell out of an item of stock and may receive orders before we can update the website. If you order an item that is out of stock we will inform you as soon as possible to offer a refund or an alternative item. This does not affect your statutory rights.

Our Guarantee

We guarantee your satisfaction. All of our products come with a 7 day no quibble guarantee.
 
If you need to contact us, please email us on sales@cistermiser.co.uk, alternatively, you can phone on 0118 969 1611 or fax us on 0118 944 1426 or write to us at:

Cistermiser Limited
Unit 1 Woodley Park Estate
59-69 Reading Road
Woodley
Reading
RG5 3AN
United Kingdom

Buy Online

From just £171.60 (inc VAT)

Combimate will last a lifetime and is virtually maintenance free.

£29.40Inc VAT
Combiphos
Combiphos refills

To maintain your Combimate’s effectiveness, we recommend Combiphos is replaced annually.

PLEASE NOTE THAT WE ONLY ACCEPT ORDERS FOR DELIVERY WITHIN THE UK THROUGH OUR ONLINE SHOP.

Buy Online
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